CV — Viktoryia Kuzmich

Experience

2024—2026

Designed interfaces and prototypes from scratch. Drove the product lifecycle end‑to‑end, from concept and strategy to testing and implementation.
Implemented Lean UX practices, enabling rapid design iterations and hypothesis testing.
Conducted UX research, user interviews, and validated solutions through iterative testing.
Led the design team, streamlined processes, set priorities, and facilitated workshops.
Planned and prioritized design system development, ensuring visual and UX consistency across all components.
Led a frontend team in building and maintaining the design system, aligning with high‑quality standards.

2021—2023

Worked with cross-functional Scrum teams to enhance usability, provided new features for the client’s customer service App which increased user satisfaction to 6% and reduced usage or deprecated legacy Apps.
Facilitated requirement gathering and constantly explored potential usability and accessibility enhancements areas. Balancing and aligning the needs of multiple stakeholders.
Created design concepts and prototypes for core features to help reduce task completion time and foster upselling. Validated solutions through User testing or Focus groups.
Contributed to an existing design system and built from scratch the experience of a transfer call tool for an external application.

March 2020 - May-2021

Conducted desk research and interviews to identify areas for improvements in the educational platform for children. Performed a design review to catch discrepancies. Prioritized the scope. Communicated the solutions to business stakeholders and Dev team.
Provided design documentation and updated UI kit for the project.
Redesigned customer’s experience which solves the applicants pain points and reduces the load of support.
Led a user survey on the final solution to establish benchmarks and measure its success, and created a detailed report with actionable insights.
Worked in close collaboration with PO, BA, Dev team.

2018—2020

Delivered full cycle of design work for a variety of fields: Business & Corporate, Entertainment, E‑Commerce, E‑Learning, Fashion, Food & Drink, Insurance, Medecine, Promotional, Real estate, Sports, Technology etc.
Graphic & Motion design.
Presented concepts to the clients and participated in Presaling activities.
Mentored junior designers, reviewing their work and providing feedback.
Many projects have won several design awards.

2016—2022

Conducted desk research and interviews to identify areas for improvements in the educational platform for children. Performed a design review to catch discrepancies. Prioritized the scope.
Communicated the solutions to business stakeholders and Dev team.
Provided design documentation and updated UI kit for the project.
Redesigned customer’s experience which solves the applicants pain points and reduces the load of support.
Worked in close collaboration with PO, BA, Dev team.
The project is a finalist of the state award «For loyalty to science».
Delivering visual and communicative design across all client digital products from ideation to launch and post‑launch iteration (corporate website, virtual museum, internet catalog, charity projects, expedition longreads).
Gathered and analyzed requirements.
Created concepts and interactive prototypes, motion design.
Closely worked with stakeholders.

2016—2018

UX/UI design, providing full cycle of design works, communication with stakeholders, present and advocate design solutions, Art‑directing

2015—2016

UX/UI design, Graphic design, communication with the client, project management

2014—2015

UX/UI design, Graphic design, communication with the client

2013

Minsk / Bachelor’s degree in linguistics

2023

Coursera

2023

Udemy

2024